Privacy Policy

 
 

Their Kids LLC Privacy Policy

Last Updated: October 18, 2018

Their Kids LLC is “passionate about connecting families with caregivers who celebrate and honor the uniqueness of queer and trans families.” This privacy policy provides information about our policies and procedures regarding the collection, use and disclosure of personal information received through the Site or otherwise from individuals who utilize our services on the Site (the “Privacy Policy”).  

If you have comments, suggestions, questions or concerns about our Privacy Policy, please contact us at info@theirkids.com.

I. WHAT INFORMATION IS COLLECTED

 We collect both "Personal Information" and "Non-Personal Information" about our users. In this policy, Personal Information is information that can be used to contact or identify you, such as your full name and email address, and information that is linked to such information. "Non-Personal Information" is information that cannot be used to contact or identify you and is not linked to information that can be used to contact or identify you and includes passively collected information about your activities on our Site, such as usage data, to the extent that information is not linked to your Personal Information.

            A. INFORMATION YOU PROVIDE

All Personal Information that you provide to us when registering, communicating through the Site, or that you otherwise provide on the Site or by phone, email or postal mail, will be stored by us. Form submissions are sent to Their Kids LLC email addresses as well as linked google drive storage. Information collected from conversations on the phone, over video calls, and in person from clients and caregivers may be stored in documents and spreadsheets on the personal computers of Their Kids LLC staff as well as in the google drive accounts of the Their Kids LLC email addresses (info@theirkids.com,ondemand@theirkids.com, and con@theirkids.com). Caregiver information may be stored in an internal database on Their Kids LLC’s website, accessed through user log in (accessible only by Their Kids LLC members and staff). In addition, you represent and warrant to us that you have the right and authority to provide us all Personal Information you provide about yourself or others. You may provide us this Personal Information in various ways, including:

                        1. FAMILY INFO

When you register your family through our online application and through the family profile we will collect and store the following personal information:

  • Contact information (Name, pronouns, email, phone number, address)

  • Credit card information (type, number, expiration date, security code, and billing address)

  • Information on family structure

  • Details on children to include age and birthdates, pronouns, school names (when relevant), names of businesses the children may be enrolled in an activity (when relevant), and any allergies or medical conditions

  • Employment information on parents  

2. CAREGIVER INFO

When you register to be a Caregiver through our online application we will collect and store the following personal information:

  • Contact information (Name, email, phone, address)

  • Legal status

  • Resume/Cover Letter/Letters of Recommendation

  • Date of Birth

  • Education History

  • Employment History

B. INFORMATION WE COLLECT ABOUT YOUR INTERACTION WITH THE SITE

We collect additional information about your interaction with the Site without identifying you as an individual (“Anonymous Information”) by using cookies or other automated technologies on the Site as described in the section titled “COOKIES AND LOG DATA" below.  For example, we receive certain standard information that your browser sends to every website you visit, such as your IP address and information about your browser and operating system, access times, and referring website address.  We may use Anonymous Information for any purpose in our discretion. For clarity, Anonymous Information means information that is not associated with or linked to your personal information and does not permit the identification of individual persons. 

II. HOW THE INFORMATION COLLECTED ON THE SITE IS USED AND SHARED

         A. HOW WE MAY USE YOUR INFORMATION

We may use the information we collect from and about you on the Site or otherwise (collectively, “Information”) for any of the following purposes: (i) to operate the Site and provide services; (ii) to respond to your requests and inquiries; (iii)to contact you and to communicate with you about your use of out services; (iv) to notify you about important changes to the Site and/or Services, such as updates or revisions to this Privacy Policy, security announcements or other similar messages; (v) to review Site usage and operations and to improve the content and functionality of the Site and our Products and Services; (vi) to provide you with information and materials about our Services; (vii) to address problems with the Site and/or Services; (viii) to protect the security or integrity of our Site and/or Services, our customers, and our business, or (ix) to tailor the Site to your and other individuals’ needs.

B. HOW WE MAY SHARE YOUR INFORMATION

We will not sell or lease your Information to any third party.  Except as otherwise expressly provided in this Privacy Policy, Their Kids LLC will only share your Information: (i)as required by law or regulation or as we believe in good faith that disclosure of such personal information is reasonably necessary to: (1) satisfy any applicable law or regulation, (2) to respond to claims and/or to comply with a judicial proceeding, court order or legal process served on us, (3) to protect and defend our rights or property, and/or the rights or property of our customers, or third parties, as permitted by law, (4) to detect, prevent or otherwise address fraud, security or technical issues; and/or(ii)with our service providers that provide certain services to maintain and operate the Site and/or Services  and those service providers will be permitted to obtain only the Information they need to deliver their service(s).

As with any other business, it is possible that in the future we could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the Information, but would continue to be bound by this Privacy Policy unless and until it is amended.

III. SECURITY OF YOUR PERSONAL INFORMATION

We have implemented reasonable technical and organizational measures designed to deter unauthorized access to and use, destruction of, modification of, or disclosure of personally identifiable information we collect via the Site.  Regardless of the precautions taken by us or by you, no data transmitted over the Internet or any other public network can be guaranteed to be 100% secure.  We cannot ensure or warrant the security of any information you transmit to us and you provide all personally identifiable information via the Site at your own risk.  

IV. COOKIES AND LOG DATA 

A. TRACKING TECHNOLOGIES 

Unique identifiers such as cookies (which are small text files stored locally on your computer that help store user preferences  and may be html files, Flash files or other technology), web beacons or clear gifs (which are small pieces of code placed on websites used to collect advertising metrics, such as counting page views, promotion views, or advertising responses), tags, scripts or similar technologies (collectively referred to as “Tracking Technologies”) may be used by Their Kids LLC and our marketing, analytics or other service providers to understand Site usage, help customize our content, offerings or advertisements on the Site, personalize your experience on the Site, analyze trends, and for other purposes related to our management and administration of the Site. This means that you may see advertising on our Sites tailored to how you browse or shop, or you may see advertising for Their Kids LLC and its properties on other websites based on your browsing behavior across websites. Some websites where we may advertise belong to ad networks that use your web browsing history to choose which ads to display on their network websites; these ads include advertising for Their Kids LLC and its Sites, but no personal information about you is shared with those third party ad networks. Other websites where you see our ads, such as Facebook, may use interest preferences that you have chosen on those sites, as well as registration and other information about you, to choose which ads to display to you. Some internet browsers, websites such as Facebook and mobile devices offer opt-outs for interest-based advertising. Please refer to the website that you are visiting, your browser and/or your device settings for additional information.

Please consult the “Help” section of your browser for more information. At this time, we do not respond to browser “do not track” signals, but we do provide you the option to opt out of internet based advertising. To learn more about internet based advertising or to opt-out of internet based advertising, please visit theNetwork Advertising Initiative websiteand the Digital Advertising Alliance website.    Please know that certain areas and features of our Site may be affected by turning off Tracking Technologies and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content or experiencing certain features as designed. 

B. LOG FILES

Log data collected on web servers supplies us with aggregate information about the number of visits to different pages on our Site.  We use such aggregate information to improve access to our content based on our visitors’ browsers and operating system types to make our content available to as many users as possible.  We do not link the “log data” collected to personally identifiable information submitted by users in connection with their use of the Site.  This Privacy Policy covers the use of Tracking Technologies by Their Kids LLC and does not cover the use of cookies or other technologies by any advertisers. Some of our third-party service providers may use cookies on our site but we have no access to or control over these cookies.  For example, Shopify uses both session and persistent cookies and tokens.

C. ANALYTICS PARTNERS

Their Kids LLC works with analytics partners to improve our insight into your use of the Site and to improve quality of our Site and Service, and the relevance and frequency of the content you receive via the Site (“Analytics Partners”).  Our Analytics Partners use a variety of techniques to collect de-identified, non-personal information about your visit to our website, such as session and persistent cookies, web-beacons, and other tracking technologies. These techniques are discussed in the section titled “Tracking Technologies” above. In order to make sure you understand how our Analytics Partners handle your information and how they interact with our Site or Products and Services, we’ve listed each of our Analytics Partners below, explained what they do, and shared hyperlinks to their terms of use. You should visit these pages, as Their Kids LLC has no ability to control or monitor our Analytics Partners’ data collection or data use practices:

·      Google Analytics: Their Kids LLC partners with Google Analytics to provide insight into our Site. Google Analytics’ terms are available here: http://www.google.com/analytics/terms/us.html.

D. BY AGREEING TO THIS PRIVACY POLICY AND USING THE SERVICES, YOU ARE CONSENTING TO THE USE OF TRACKING TECHNOLOGIES AS SET FORTH IN THIS PRIVACY POLICY 

V. THIRD PARTY ADVERTISING/PRODUCTS

You may be presented with an option on our Site to receive certain information and/or marketing offers directly from third parties or to have us send certain information to third parties or give them access to it.  If you choose to do so, your Personal Information and other information may be disclosed to such third parties and all information you disclose will be subject to the third-party privacy policies and practices of such third parties. In addition, third parties may store, collect or otherwise have access to your information when you interact with their Tracking Technologies, content, tools, apps or ads on our Site or link to them from our Site or through our Service.  We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review such third-party privacy policies and practices of such third parties prior to requesting information from or otherwise interacting with them.

VI. DIRECT MARKETING

We may send out marketing communications (such as a newsletter) to our customers to explain exciting developments with our business or to offer special promotions about our Services. You can always choose to stop receiving newsletters or other communications from us by clicking the “unsubscribe” link at the bottom of a marketing message. Please understand that if you choose not to receive promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and/or communications with us.

VII. LINKS TO OTHER SITES

 Our Sitemay contain links to other websites.  The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party.  We do not exercise control over third-party websites.  These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them.  We encourage you to read the privacy policies or statements of the other websites you visit.  Please be aware that the terms of our Privacy Policy do not apply to these third-party websites. 

VIII. CHILDREN UNDER 13

This Site is not intended for, or designed to attract, children under the age of 13 and as such, we do not intentionally gather information from individuals who are under the age of 13.  Upon notification that a child under 13 has provided us with personally identifiable information, we will delete the child’s personally identifiable information from our records.

IX. CALIFORNIA USERS/VISITORS

California Civil Code Section 1798.83 permits users who are California residents and who have provided us with "personal information" (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes.  If you are a California resident, you may contact us by writing to: Their Kids, 148 Macon St., Apt 2, Brooklyn, NY 11216.

X. CANADIAN USERS/VISITORS

Canadian citizens, except under circumstances defined by law, are entitled to access their own personal information collected by Their Kids by writing to: Their Kids, Northwest Registered Agent, LLC. 90 State Street STE 700 Office 40, Albany, NY 12207.  We may ask you to pay an administrative fee for accessing or copying your personal information, but will inform you of the anticipated charges and confirm that you want us to proceed before processing your request.  If you believe that the personal information about you that we have collected is incomplete or inaccurate, we will correct the information upon verification of the omission or error and of the identity of the person requesting the change.  If you wish to request additional information about our information management, or would like us to access, correct or have us investigate any matters in relation to your personal information, please contact us.

XI. NOTICE TO VISITORS OUTSIDE OF THE UNITED STATES

You should be aware that the United States and other countries have not harmonized their privacy regulations.  Because Their Kids and its servers are located in the United States and our services are directed towards the United States market, our Privacy Policy has been prepared to comply with applicable United States regulations.  By accessing and/or using the Site and/or Products and Services and providing personal information to us via the Site, you consent to the processing of your personal information as described in this Privacy Policy and you agree to the level of privacy protection set out in this Privacy Policy. 

XII. CHANGES TO THIS PRIVACY STATEMENT

Each time you use the Site, the current version of this Privacy Policy will apply. When you use the Site, you should check the date of this Privacy Policy (which appears at the top of this Privacy Policy) and review any changes since the last version.  You can always refuse to accept any changes to our privacy policy by terminating your use of the Site and/or Services. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you.  Continuation of your use of the Site and/or Services shall be considered acceptance of the change in the Privacy Policy. 

XIII. HOW TO CONTACT US

 If you have any questions about our Privacy Policy, please contact us by one of the following options:

By e-mailinfo@theirkids.com

By phone: 210-606-6744

By mail:

Their Kids LLC
C/O Northwest Registered Agent, LLC.
90 State Street STE 700 Office 40, Albany, NY 12207

© COPYRIGHT 2018 Their Kids LLC, ALL RIGHTS RESERVED.